Effective Date: 01/082025

At Doctor Pets Wala, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Address (for shipping or service purposes)
  • Payment information (processed via secure third-party gateways)

b. Non-Personal Information

  • Browser type and version
  • Device type
  • IP address
  • Pages visited and time spent on site
  • Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

  • Process orders and provide services
  • Improve customer service and website functionality
  • Respond to inquiries and support requests
  • Send updates, promotions, or newsletters (only with your consent)
  • Detect and prevent fraud or abuse

3. Sharing Your Information

We do not sell or rent your personal data. We may share your data with:

  • Trusted service providers (e.g., payment gateways, courier partners)
  • Legal authorities if required by law or to protect our rights
  • Analytics tools (e.g., Google Analytics) to help improve our site

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Understand how users interact with our site
  • Remember your preferences for future visits
  • Provide personalized content

You can modify your browser settings to disable cookies, but some parts of the website may not function properly.

5. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. Payment transactions are encrypted and securely processed by third-party providers.

6. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the data we hold about you
  • Requesting correction or deletion of your data
  • Opting out of marketing communications at any time

To exercise any of these rights, contact us at drbhaveshexoticopets@gmail.com

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date. Continued use of our services implies acceptance of the current policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Doctor Pets Wala
Email: drbhaveshexoticopets@gmail.com
Phone: +919464916980
Address:  65/2, near Bal Hospital, Hill View Colony, Kalia Colony, Jalandhar, Punjab 144008